Online Audience
AzuraCast guide

How to Enable and Manage Song Requests in AzuraCast

Turn on the AzuraCast song request system so listeners can request approved tracks from your station catalogue.

Plain-English guide
Customer-friendly steps
Hosting support available
Secure client area support
How to Enable and Manage Song Requests in AzuraCast
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Step-by-step guide

Enable and Manage Song Requests in AzuraCast without stress.

Turn on the AzuraCast song request system so listeners can request approved tracks from your station catalogue. This guide is written for customers who want clear, practical steps instead of confusing technical jargon.

Why choose us

Before you begin

Best for

Customers who want to enable and manage song requests in azuracast without confusion or risky guesswork.

Quick to follow

Most routine panel tasks only take a few minutes once you know where the right menu lives.

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Help available

If your panel does not look the same, or something feels unclear, our support team can guide you through it.

Walkthrough

Follow these steps carefully.

Use this guide as a practical checklist. The exact wording in your control panel can vary slightly depending on theme, permissions and package type.

✓ Open Edit Station Profile from your station dashboard.
✓ Go to the Features area.
✓ Enable Song Requests and save the station profile.
✓ Open Playlists and edit the playlist you want requests to pull from.
✓ Enable the option that allows tracks to be included in automated assignment or requests.
✓ Open the public page and test the request feature.
✓ Use Reports or Song Requests to view, approve, delay or clear listener submissions.
Helpful tips

Make the setup smoother.

Keep usernames, passwords, stream details and domain records stored securely. When working with websites or radio services, small spelling mistakes in usernames, ports, domains or file paths can stop a setup from working properly.

Where possible, test changes before relying on them for a live public broadcast or customer-facing website.

✓ Only allow requests from playlists suitable for public selection.
✓ Moderate requests if your station needs tighter control.
✓ Use requests to increase listener engagement during live and AutoDJ hours.
Need help?

Online Audience can help with setup, checks and troubleshooting.

Our team supports radio hosting, web hosting, client area access, station websites, stream links, SSL, domains and service setup. If you are unsure about the next step, open a ticket with a short description and screenshots where possible.

For service changes, account-specific checks or anything that may affect your live station, using a support ticket is usually the safest route because it keeps the request structured and trackable.

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Questions

Frequently asked questions

Yes. Open a support ticket with the account, domain or station details and our team can advise on the safest route.

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